legal entity management: compliance - accuracy - speed
We believe that efficient and friendly customer support is the key to deriving the most benefit from our software. Our software can be configured to meet your needs and objectives. In order to make the transition process as smooth as possible, we provide our clients with a comprehensive range of services.
Whether you are moving from an in-house system or a competitor's product we can migrate your existing data into our application, saving you time and money. Existing data can be sourced from multiple applications using automated data conversion tools.
A trained System Administrator and/or other users can extensively customise the system and the user interface. Initially, however, you can choose to have the major part of the customisation provided by us. We propose customised configuration regarding: managing authorisations for different user groups in the system; user interfaces for various users or security groups; preferred templates for searching, reporting and data input; adding, removing or renaming fields; and much more.
We are aware that introductory training may not be enough to help the user understand all the software’s functionalities at once. That is why we provide helpdesk services via email, telephone, web-conferencing tools and on-site, to answer all your technical and functional questions that may arise when using our products. We are highly appreciated for our helpdesk’s flexibility and friendly approach.
Our continuous software maintenance ensures a regular delivery of updates. They include new, added functionality following feedback and ideas from our clients.
If your existing corporate data is not in a suitable format for automated migration, we can support your team by helping you enter your data manually thus enabling you to gain maximum benefit from our software without delay. Once the system is up and running, our consultants are available to ensure there is no stoppage or delay to the continuity of the database feeding process.